baji sports Privacy Policy

1 Introduction and Scope

This privacy policy applies to the baji sports platform. It comes into effect whenever you use the baji sports website, create an account, make a deposit or withdrawal, play games, or place bets on sports.

In this policy, "we", "us", and "platform" refer to baji sports and its operating entity. "You" or "user" means any registered or unregistered visitor to this platform.

This privacy policy works alongside our Terms and Conditions and it is advisable to read both documents together. Continued use of the platform is taken as your agreement to the terms of this policy.

2 Data Collection

baji sports collects user information at various stages. The types of information collected are listed below:

2.1 Information Provided at Registration

Information you provide when creating an account:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment method details (bKash, Nagad, Rocket, Upay numbers)
• Password (stored in encrypted form — never kept as plain text)

2.2 Information Collected Automatically During Platform Use

The following information is recorded automatically when you use the platform:

• IP address and device type
• Browser version and operating system
• Total session duration and list of pages visited
• Transaction history and gameplay data
• Preference and behavioural data collected through cookies

2.3 Information Collected for Identity Verification

For account verification purposes or in the case of large withdrawals, we may request a copy of your national ID card or passport. These documents are used solely to confirm your identity.

3 Purpose of Data Use

baji sports uses the collected information for the following purposes:

• Creating, managing, and verifying accounts
• Ensuring deposit and withdrawal processing
• Detecting and preventing fraudulent activity
• Providing customer support via live chat and email
• Diagnosing and resolving technical issues
• Improving the quality of platform games and services
• Delivering a personalised experience based on your preferences
• Notifying you about relevant bonuses and promotions

We never sell your information to advertising companies or unrelated third parties. Data processing is limited strictly to the purposes listed above.

4 Data Storage and Security

The security of your information is the highest priority for baji sports. To this end, we have put in place the following technical and administrative measures:

4.1 Technical Security

• All data transmission is secured through SSL (Secure Socket Layer) encryption
• Passwords are never stored as plain text — strong hashing algorithms are used
• Payment information is processed in an encrypted environment
• Firewalls and intrusion detection systems are active to prevent unauthorised access to servers

4.2 Administrative Security

• Only authorised staff have access to user information
• Access logs are reviewed regularly
• Procedures for investigating and addressing potential security breaches are in place

4.3 Data Retention Period

Information is retained for as long as the account is active and for the period required to meet legal obligations. After a request to close an account, data is deleted or securely disposed of once the designated period has elapsed.

5 Sharing Data with Third Parties

baji sports may share certain information with trusted third parties in limited cases and for specific purposes:

5.1 Payment Processing Companies

Relevant transaction information is shared with the respective payment providers to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. This information is used solely for payment verification.

5.2 Technology and Service Partners

Some anonymised or aggregated data may be shared with our technology partners for game operations, technical support, and analytics. Strict confidentiality agreements are maintained with these partners.

5.3 Legal Requirements

We are obliged to provide necessary information on the basis of a court order or an official request from a legitimate authority. Complying with applicable law in such cases is our responsibility.

5.4 What We Never Do

• We do not sell personal information to advertisers or data brokers
• We do not allow third parties to use your identity without permission
• We do not transfer your information for unrelated business purposes

6 Cookies and Tracking

The baji sports website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that improve your browsing experience.

6.1 Essential Cookies

These cookies are required for the core functionality of the platform — such as maintaining login sessions, remembering language preferences, and ensuring security. Disabling them may cause the platform to not work properly.

6.2 Functional Cookies

These cookies help create a personalised experience by remembering your preferred game categories, screen layout preferences, and previous usage information.

6.3 Analytical Cookies

Anonymous usage data is collected to understand which pages users visit most and where issues occur. This data helps with platform improvement.

6.4 Cookie Controls

It is possible to disable most cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may prevent you from using certain features.

7 User Rights

As a user of the baji sports platform, you have the following rights:

7.1 Right of Access

You have the right to know what information we hold about you. You can contact the support team to request a copy of your data.

7.2 Right to Correction

If there is incorrect or outdated information in your account, you can request that it be corrected. Some information can be changed directly from your profile settings.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or active disputes.

7.4 Right to Object to Processing

You can object to the use of your information for marketing purposes. If you raise such an objection, we will stop the relevant communications.

7.5 Right to Data Portability

If you would like to receive your transaction history and account-related information in a common format, contact the support team. If you have any questions about exercising this right, you can visit our FAQ section.

8 Protection of Minors

All casino and betting activities on baji sports are strictly restricted to users aged 21 and above. We never knowingly collect information from or manage accounts for anyone under the age of 21.

Age is verified at registration and additional documents may be requested if there is any doubt. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

We are committed to responsible gaming and safe participation. To learn more, please read our Responsible Gaming Guidelines.

9 Policy Changes

baji sports reserves the right to amend or update this privacy policy as needed. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email or platform notification
• For important changes, your consent may be requested again at login

Continued use of the platform after changes are made will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

10 Contact

If you have any questions, objections, or requests regarding this privacy policy, please get in touch with us. Our support team is available 24/7 in both Bengali and English.

To learn more about us and get detailed information about baji sports services, visit our About Us page.